VISS has been awarded a National Lottery Community Fund three-year grant to support the deaf community of Telford & Wrekin with a range of access issues. The project proposal was developed jointly by the community and VISS where we were able to identify communication barriers and come up with solutions ensuring BSL users get equal access to all goods and services – as non-deaf people do.

The community and VISS are grateful to the National Lottery Community Fund and players for providing the funds to run this project and to employ a worker to deliver and continue to develop the support.

Project outline:

The NLCF project aimed at widening access for Deaf BSL users living in the borough of Telford & Wrekin by supplying a service for individuals to make telephone calls to a range of goods and services, deal with written communications, find out information, and enhance their social activities.

A dedicated worker in the form of a Registered Sign Language Interpreter has been employed deliver support services, develop the project’s direction in conjunction with the Community. Deaf people living in Telford & Wrekin can receive face-to-face support either at our Friday afternoon pre-booked drop-in session in Wellington, other community venue, or home throughout the week. Alternately, remote support can be offered via video calling platforms. Support can be arranged by contacting the office to book a slot.